
AA Travel Insurance Ireland – Phone, Claims & Medical Cover
Planning a trip abroad? The last thing you want is a medical emergency turning into a financial headache, which is why AA Travel Insurance offers Irish travellers cover starting from €14.99 per person (The AA Ireland), with options for single trips or annual multi-trip policies. Here are the essentials: how to contact AA, what medical conditions you need to declare, and how to make a claim.
Starting price: €14.99 ·
Kids go free: Cover for children included at no extra cost ·
COVID-19 cover: Medical expenses and cancellation included ·
Annual multi-trip option: Available for frequent travellers ·
Phone support: 0818 22 22 22 (ROI)
Quick snapshot
- AA Travel Insurance is available online at theaa.ie (The AA Ireland)
- Phone support at 0818 22 22 22 for quotes and claims (The AA Ireland)
- Pre-existing medical conditions must be declared during purchase (The AA Ireland)
- Pregnancy cover is available up to 12 weeks gestation (The AA Ireland)
- Exact coverage for specific diabetes medications may vary by policy (JustCover Ireland)
- Whether flu cover includes pandemic strains without prior notice (Allianz Travel Insurance)
- Priority boarding for diabetics is not a standard policy but may be requested separately (Diabetes Ireland)
- Influenza coverage for AA policies is not directly sourced from AA; general industry practice cited (Allianz Travel Insurance)
- Claim processing time: 10-15 working days (The AA Ireland)
- Get a quote online at theaa.ie/travel-insurance (The AA Ireland)
- Contact support at 0818 22 22 22 for personal advice (The AA Ireland)
- Review policy documents before purchasing (The AA Ireland)
Six facts that define AA Travel Insurance’s offering: from pricing to medical conditions.
| Detail | Value |
|---|---|
| Phone (ROI) | 0818 22 22 22 |
| Starting price | €14.99 per person |
| Kids cover | Free when travelling with an adult |
| COVID-19 cover | Included (subject to terms) |
| Pregnancy cover | Up to 12 weeks |
| Diabetes declaration | Required |
For another travel service review, see On the Beach Reviews: Customer Complaints & Protection.
What is the phone number for AA travel insurance Ireland?
AA Ireland provides dedicated travel insurance support through its main customer service line. Call 0818 22 22 22 within the Republic of Ireland, or 00 353 1 870 3724 from abroad. Lines are open Monday to Friday 8am-8pm and Saturday 9am-5pm (The AA Ireland). Email and online chat options are also available via theaa.ie.
AA gives Irish travellers two reliable contact channels: phone for immediate queries and online for documentation. The evening phone hours until 8pm are a practical advantage for working customers.
How do I contact the AA customer service?
- Phone: 0818 22 22 22 (ROI) – Mon-Fri 8am-8pm, Sat 9am-5pm (The AA Ireland)
- Online: theaa.ie/travel-insurance – quote builder and chat (The AA Ireland)
- Email: via contact form on theaa.ie (The AA Ireland)
Does AA have travel insurance?
Yes, AA Travel Insurance is a core product offered by AA Ireland. Customers can purchase single trip or annual multi-trip policies online or by phone (The AA Ireland). The service is backed by a 24/7 emergency assistance hotline for medical help abroad.
Bottom line: AA Ireland is a legitimate provider with a clear contact structure. For anyone wanting a simple, Ireland-based insurer, the phone number and online platform are straightforward to use.
How do I make an insurance claim?
Filing a claim with AA Travel Insurance involves a clear step-by-step process. The claims team can be reached at 0818 22 22 22 and claims are submitted online or by post (The AA Ireland).
- Gather documents: policy number, proof of travel, medical reports, receipts for any expenses (The AA Ireland).
- Log in to your account on theaa.ie and navigate to the claims section, or call 0818 22 22 22 (The AA Ireland).
- Complete the claim form online and upload supporting documents. Alternatively, print and post to the AA claims address.
- Expect processing within 10-15 working days. The claims team may contact you for additional information (The AA Ireland).
Missing a required document – especially medical reports for health-related claims – is the most common reason for delays. Keep copies of everything.
The catch: without proof of pre-existing condition declaration, your claim may be rejected outright. Double-check that all medical conditions were listed on your policy before travel.
Understanding insurance terms can help; read What Is a Deductible in Insurance? How It Works Explained.
Do I declare diabetes on travel insurance?
Yes, all pre-existing medical conditions – including diabetes – must be declared during the quote process. Non-disclosure can lead to claim rejection or policy voidance (The AA Ireland). AA offers a medical screening tool that asks about diabetes type and management when you apply.
Diabetes Ireland recommends that travellers with type 1 diabetes schedule an appointment with their diabetes team before travelling and carry a letter on medical stationery stating the condition (Diabetes Ireland). They also advise bringing at least two to three times the normal amount of insulin required for the trip, plus extra glucose testing strips and a spare meter (Diabetes Ireland). Supplies should be split between two bags in case one is lost.
For the estimated 200,000 people with diabetes in Ireland, disclosure is not optional. Failure to declare means you self-insure against the very condition most likely to require medical care abroad.
What is a pre-existing illness for travel insurance?
Any medical condition – including diabetes, asthma, high blood pressure, or depression – that you have received treatment or medication for before taking out the policy. Insurers like AA require you to list all such conditions during the quote (Total Travel Protection). The screening tool will ask condition-specific questions, such as type of diabetes and medication used (Total Travel Protection).
Do type 2 diabetics get priority boarding?
Priority boarding is not automatically granted under any standard travel insurance policy. However, TSA Cares and some airlines offer assistance to passengers with medical needs. Diabetes Ireland notes that travellers can request help at the gate, but it is not a guaranteed insurance benefit (Diabetes Ireland).
Bottom line: Declare diabetes honestly and prepare extra supplies. AA’s medical screening makes it easy, but the onus is on you. Type 2 diabetics: priority boarding is a request, not a right.
Is AA travel insurance available for pregnancy?
AA Travel Insurance covers pregnancy up to 12 weeks gestation on single trip policies. Cover includes cancellation due to pregnancy complications (The AA Ireland). For context, many insurers set limits around 28-36 weeks (MoneySuperMarket), and post office sets 28 weeks for single and 24 weeks for multiple births (Post Office Travel Insurance). AA’s 12-week limit is notably shorter – check your policy carefully if you’re planning a trip in the second trimester.
Does travel insurance cover influenza?
Influenza is generally covered as a sudden illness if contracted abroad, provided it is not a pre-existing condition. AA’s policy includes emergency medical treatment for flu symptoms and cancellation if you fall too ill to travel (Allianz Travel Insurance). However, coverage for pandemic strains may require additional notification – check your policy wording.
The trade-off: AA’s pregnancy limit of 12 weeks is conservative. If you’re further along, you’ll need a specialist provider. For flu, the cover is standard but always read the small print about pandemics.
What is not covered by travel insurance?
AA Travel Insurance, like most policies, excludes several categories. Understanding these can save you a rejected claim later.
- Undisclosed pre-existing conditions – the most common reason for claim denial (The AA Ireland)
- High-risk activities such as extreme sports unless separately covered (The AA Ireland)
- Claims arising from alcohol or drug misuse (The AA Ireland)
- Loss or damage from unattended belongings (The AA Ireland)
- Travel to destinations with a ‘Do Not Travel’ advisory from the Irish Department of Foreign Affairs (The AA Ireland)
What is a pre-existing illness for travel insurance?
We covered this above: any condition for which you have had symptoms, medication, or treatment. The key rule: if you know about it, declare it. Non-disclosure voids cover (The AA Ireland).
Why this matters: the exclusions list is where most claim rejections happen. The most avoidable is failing to disclose a condition you already manage.
Confirmed facts & what remains unclear
Confirmed facts
- AA Travel Insurance is available from theaa.ie (The AA Ireland)
- Phone number 0818 22 22 22 for support (The AA Ireland)
- Claim process is outlined on the official site (The AA Ireland)
- Pre-existing conditions must be declared (The AA Ireland)
- Pregnancy cover up to 12 weeks (The AA Ireland)
What’s unclear
- Exact coverage for specific diabetes medications may vary (JustCover Ireland)
- Whether flu cover includes pandemic strains without prior notice (Allianz Travel Insurance)
- Priority boarding for diabetics is not standard policy but may be requested separately (Diabetes Ireland)
- Influenza coverage specifics for AA policies are not directly from AA; general industry practice cited (Allianz Travel Insurance)
Key perspectives from AA Ireland
All pre-existing medical conditions must be declared during the quote process and may affect cover. Non-disclosure can result in claim rejection or policy voidance.
AA Ireland Policy Summary
Our customer service team is available at 0818 22 22 22 from 8am to 8pm weekdays and 9am to 5pm Saturdays. We also offer online chat and email support.
AA Travel Insurance Customer Support
Travellers with diabetes should carry a letter from their GP stating their condition and the medications they use. This is essential for airport security and medical assistance abroad.
Diabetes Ireland
Travel insurance can cover losses from unforeseen pregnancy complications such as gestational diabetes, but standard pregnancy without complications is typically not a covered reason for cancellation.
Allianz Travel Insurance
Editor’s note: The quotes above are drawn from public policy summaries and official guidance. They reflect standard industry practice and AA’s own published terms.
For Irish travellers with diabetes or pregnancy plans, the choice is not between insurers – it’s between declaring honestly or risking a denied claim. AA provides a straightforward, Ireland-based option with clear support lines. The smart move: call 0818 22 22 22, run through the medical screening, and read the policy booklet before you book. Your trip depends on it.
For older travellers, travel insurance for over 70s in Ireland offers tailored options that address age-related concerns and medical conditions.
Frequently asked questions
How much does AA travel insurance cost?
Starting price is €14.99 per person for single trip cover. Annual multi-trip policies are also available, with discounts for couples and families (The AA Ireland).
Can I get single trip or annual cover?
Yes, AA offers both single trip policies (for one holiday) and annual multi-trip cover (unlimited trips within 12 months) (The AA Ireland).
What documents do I need to make a claim?
You will need your policy number, proof of travel (flight/hotel bookings), medical reports if the claim involves illness, and receipts for any expenses (The AA Ireland).
Does AA travel insurance cover cancelled flights?
Yes, cancellation cover is included for covered reasons (e.g., illness, bereavement, job loss). Check your policy for full terms (The AA Ireland).
Are there age limits for AA travel insurance?
AA policies cover travellers up to age 69. Older travellers may need to call the support line for a custom quote (The AA Ireland).
Does AA travel insurance cover theft of luggage?
Yes, baggage cover is included. You must report theft to local police within 24 hours and obtain a police report (The AA Ireland).
Can I add a pre-existing condition after purchasing?
No, all pre-existing conditions must be declared during the quote phase. Adding them after purchase may not be possible; contact AA directly to discuss (The AA Ireland).
How do I get a quote from AA travel insurance?
Visit theaa.ie/travel-insurance, fill in your trip details and medical conditions, and receive an instant quote. You can also call 0818 22 22 22 (The AA Ireland).